Refund policy

Returns & Refunds

At Christopher Radko, our elves work hard year-round to create magical holiday treasures! If you're not completely satisfied with your purchase, we're here to help make the return process as simple as possible.

Start a Return

To make a return, please visit our Loop Returns Portal.

Eligible items may be returned within 30 days of delivery.

Incorrect Items or Damaged Items

If you received an incorrect item or your order arrived damaged, please visit our Loop Returns Portal.

Email: RadkoElves@ChristopherRadko.com
Phone: 800-717-2356

Need Help?

For all additional inquiries, our Customer Service Elves are happy to assist!

Email: RadkoElves@ChristopherRadko.com
Phone: (800)-717-2356

International Returns

Items purchased through GlobalShopex may be returned within 30 days of the original delivery date for a refund.

To process an international return, please contact GlobalShopex Customer Service directly:

Email: customercare@globalshopex.com
Phone: (786) 391-4868